PLAYER SUPPORT

How can we help?

Choose your game below or email us directly. Include your device, Android version, and what happened immediately before the problem.

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Email developer@idlewickgames.com

Quick answers

Where is my progress stored?

Current games store progress locally on your device. Clearing app data or uninstalling may remove it.

How do I change advertising consent?

In a game that offers ads, open its settings and select Privacy choices. Sky Sanctuary's current prototype does not include ads.

Why is a rewarded ad unavailable?

Ads require a network connection and may not always be available. Your original in-game reward is not removed when an ad is unavailable.